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With the 'Care' modules you can: manage the logging, tracking, escalation and resolution of
customer's services.
This may be of particular interest to companies supplying Voice & Data or
IT & Networks, but can address any business with a customer care
requirement
Since a service may be part of an installation or a maintenance callout, we
provide live PDA-phone access to your Business Management System back at base
so that people can receive, notate and conclude jobs.
The Service Management Dashboard is useful to allow support teams and management to see the
status of all services.
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