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ServiceManagement engineers can view and access all of their Jobs related to logged customer incidents via Redcastle's PocketCRM tool. Diary activities linked to Incident logs are accessed using SmartPhones with Internet access. Service engineer visit details can also be updated and closed via PocketCRM. |
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 Notify customer E.T.A details Access all issues relating to the customer via a SmartPhone or other Internet access Keep Service Management up-to-date live via the Internet |
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| Home > Business Management Systems > Providing Care > Remote job access | |||||
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