CRMPlus - Providing Service
With the 'Care' modules you can: manage the logging, tracking, escalation and resolution of
customer's services.
This may be of particular interest to companies supplying Voice & Data or IT & Networks, but can address any business with a customer care requirement.
Since a service may be part of an installation or a maintenance callout, we provide live PDA-phone access to your Business Management System back at base so that people can receive, notate and conclude jobs.
The Service Management Dashboard is useful to allow support teams and management to see the status of all services.
