Support Contracts
For those customers who offer maintainable product under support contracts, Redcastle’s order fulfilment takes the business process one step further. Orders enables the management of all items on maintenance within a single order or across multiple Purchase Orders. This allows automatic creation of support contract renewals and the option to annualise the value of the support contracts.
- Manages support / maintenance contracts with automated contract renewals
- Create support contract schedules from customer delivered items if tagged as maintainable
- Add other items. Auto renew option