News
Maps application for SuperOffice
published on: 07/08/12
Where are all of your Customers and Prospects located? It really is surprising how useful it is to see the locations of contacts in your CRM database and their proximity to others! Redcastle's NEW Maps application couldn't be easier to use.
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Click to zoom into Nottingham
Layers can be set up to view the locations of companies by Category, Selection, Name and Post (Zip) Code and the Pin colours are configurable. Take a global view of your database!
Get more information
Call Jim Wildey on +44 (0) 115 967 7767 for more information on Maps.
Posted in: CRMPlus
TeleSales Calls for SuperOffice
published on: 07/08/12
The art of successful telesales activity is to call the right person at the right time with the right call objective. Redcastle's NEW Calls module for SuperOffice helps in, tracking the amount of time spent on calls, who to, what was discussed, the previous calls thread, calling back when arranged, scheduling the frequency of calls to a particular group of contacts etc.. All of this in a simple to use browser interface within the SuperOffice client.
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Individual telesales operators can have the number of targeted calls per day set, it is then really simple using SuperOffice Reports to track what the telesales team are doing and monitor the Call Outcome of each call, be it successful or unsuccessful.
The telesales operators don't have pre-scheduled calls in their diary, they simply get the Next call from the campaign that they are working on, they can also see how many calls they have outstanding each day and the number of calls that are still to be made for each Campaign.
Get more information
Call Jim Wildey on +44 (0) 115 967 7767 for more information on Calls.
Posted in: CRMPlus
Sales, Orders and Service all in .vwg
published on: 07/08/12
The core CRMPlus Business Management System modules from Redcastle have now been fully re-developed in the NEW Visual WebGui (.vwg) development environment making the whole of the Redcastle End-2-End Business Management System available in a Rich highly functional user interface.
Throughout the re-development process, new and enhanced functionality have been added to most of the individual modules, with significant emphasis on the way in which the Back Office tools handle the requirements of the Manufacturing, Telecoms provider, Distribution and Services sectors.
Particular attention has been paid to the Stock requirements of the above mentioned sectors.
Multiple Stock Locations
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With Stock Tracker drill-down:
StockTracker drill-down
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to monitor Stock movements.
The new main Sales Orders interface is clean and uncluttered with useful status icons at both Sales Order and Sales Order Item level:
Sales Order screen
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with access to a host of information at individual Sales Order Item level:
Sales Order Item detail
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Get more information
Call Jim Wildey on +44 (0) 115 967 7767 for more information on the whole suite of BMS.
Posted in: CRMPlus
Red Box Recorders
published on: 05/01/11
Red Box Recorders Limited, who have their headquarters in Tollerton near Nottingham, have begun implementation of SuperOffice CRM and Redcastle's full BMS suite of modules for Making Sales, Fulfilling Orders and Providing Service. The solution is being used by Red Box associates in the UK, the Americas, Europe and the APAC regions.
Posted in: CRM CRMPlus