News
Document Management
published on: 09/02/13
Redcastle are delighted to announce a new partnership. M-Files is a highly respected and very capable Document Management solution with a wide range of functionality including Check-In/Check-Out, Revision Control with Roll-Back, Workflow and more. Redcastle sell and implement M-Files as a stand-alone solution and have integrated M-Files with SuperOffice CRM for Sales & Marketing to give SuperOffice users much more comprehensive control of document management.
Read more here...
Posted in: CRMPlus
Maps application for SuperOffice
published on: 07/08/12
Where are all of your Customers and Prospects located? It really is surprising how useful it is to see the locations of contacts in your CRM database and their proximity to others! Redcastle's NEW Maps application couldn't be easier to use.
Click to see larger image
Click to zoom into Nottingham
Layers can be set up to view the locations of companies by Category, Selection, Name and Post (Zip) Code and the Pin colours are configurable. Take a global view of your database!
Get more information
Call Jim Wildey on +44 (0) 115 967 7767 for more information on Maps.
Posted in: CRMPlus
TeleSales Calls for SuperOffice
published on: 07/08/12
The art of successful telesales activity is to call the right person at the right time with the right call objective. Redcastle's NEW Calls module for SuperOffice helps in, tracking the amount of time spent on calls, who to, what was discussed, the previous calls thread, calling back when arranged, scheduling the frequency of calls to a particular group of contacts etc.. All of this in a simple to use browser interface within the SuperOffice client.
Click to see larger image
Individual telesales operators can have the number of targeted calls per day set, it is then really simple using SuperOffice Reports to track what the telesales team are doing and monitor the Call Outcome of each call, be it successful or unsuccessful.
The telesales operators don't have pre-scheduled calls in their diary, they simply get the Next call from the campaign that they are working on, they can also see how many calls they have outstanding each day and the number of calls that are still to be made for each Campaign.
Get more information
Call Jim Wildey on +44 (0) 115 967 7767 for more information on Calls.
Posted in: CRMPlus
Sales, Orders and Service all in .vwg
published on: 07/08/12
The core CRMPlus Business Management System modules from Redcastle have now been fully re-developed in the NEW Visual WebGui (.vwg) development environment making the whole of the Redcastle End-2-End Business Management System available in a Rich highly functional user interface.
Throughout the re-development process, new and enhanced functionality have been added to most of the individual modules, with significant emphasis on the way in which the Back Office tools handle the requirements of the Manufacturing, Telecoms provider, Distribution and Services sectors.
Particular attention has been paid to the Stock requirements of the above mentioned sectors.
Multiple Stock Locations
Click here to see larger image
With Stock Tracker drill-down:
StockTracker drill-down
Click here to see larger image
to monitor Stock movements.
The new main Sales Orders interface is clean and uncluttered with useful status icons at both Sales Order and Sales Order Item level:
Sales Order screen
Click here to see larger image
with access to a host of information at individual Sales Order Item level:
Sales Order Item detail
Click here to see larger image
Get more information
Call Jim Wildey on +44 (0) 115 967 7767 for more information on the whole suite of BMS.
Posted in: CRMPlus
Dashboards tool
published on: 19/08/11
Extracting and presenting information from multiple databases in easy to read lists and graphical displays provides you with invaluable instant information, just how you want to see it. Redcastle's NEW Dashboards tool written in .vwg puts you in control of presenting Management information.
You can combine data from several data sources in your dashboards, dig deep into the Sales & Marketing data in SuperOffice, Sales Automation, Order Processing and Customer Service data plus any other SQL data source in your organisation where sql views can be created.
Read more....
SuperOffice Pocket CRM for iPhone
published on: 19/07/11
PocketCRM from SuperOffice brings your office CRM desktop to your Smartphone.
SuperOffice Pocket CRM gives you full control of your business even when you are out of the office.
Take your office "virtual" in the palm of your hand. Book meetings, update forecasts, close opportunities, manage your sales force and even open documents from your mobile device.
Read more here...
Watch the SuperOffice 7 video here...
Check the latest news from SuperOffice about SuperOffice 7 here...
Or for more information contact Redcastle on 0115 967 7767.
Posted in: CRM
SuperOffice Sales & Marketing v7
published on: 05/04/11
The new 7th generation SuperOffice Sales & Marketing CRM software from SuperOffice is based on direct input from customers: “We would like SuperOffice to help us to do better in finding, winning and keeping our customers.”
This was heard loud and clear and SuperOffice 7 has been designed to help do just that. With 7, you get new and improved functionality for Sales and Marketing.
Added to this, SuperOffice 7 has been given a whole new contemporary “look and feel” as is always the case when SuperOffice introduce a new generation software.
SuperOffice 7 is the most comprehensive release ever and all products and modules are available now.
Watch the SuperOffice 7 video here...
Check the latest news from SuperOffice about SuperOffice 7 here...
Or for more information contact Redcastle on 0115 967 7767.
Posted in: CRM
Job Opportunities at Redcastle
published on: 21/01/11
Positions currently available
Redcastle are currently fully staffed.
Posted in: Job Opportunities
Visual WebGui News
published on: 20/01/11
Instant CloudMove, new to the Visual WebGui portfolio, is an automated tool-based solution for transforming enterprise client/server applications from desktop to a Cloud/Web and mobile deployment. Leveraging Gizmox's Visual WebGui (VWG) virtualization application and streaming platform, Instant CloudMove provides a virtualized desktop application with browser accessibility with no plug-ins that maintains the same desktop-grade security, richness and performance.
VWG offers an exclusive approach to desktop application virtualization and streaming of .NET, VB6 client/server technologies. Unlike other virtualization solutions, VWG virtualizes Windows desktop applications at code level on top of standard Web server or VWG dedicated application server. This allows native HTML/HTML5-based browser accessibility anywhere, from any browser and device. VWG is also the only virtualization-based solution that enables transformation of existing application's code from unsupported legacy code to the latest .NET, while modernizing them during the process. Redcastle can do this transformation for you or teach you how to move your own applications to the Cloud. Contact us for more details.
Posted in: VWG
BABTAC replace Membership system
published on: 06/01/11
Redcastle VWG Development for BABTAC
For a number of years, BABTAC, the British Association of Beauty Therapy and Cosmetology, had been using a generic system to manage all of their membership data. At the heart of this was a database which contained some 1.6Gb of information, including the details of around 22,000 members of which 9,000 were current and active. BABTAC wanted their current CRM system enhancing to make it more efficient, effective and easier to use.
Continued development process
The existing CRM based membership system used by BABTAC was unwieldy, difficult to use and prevented us from making the necessary changes quickly and easily. We therefore started the process again and decided that a new system was required.
The process continued until the system met all of BABTAC’s needs. It became fully active in August 2010 after just a few weeks of iterative Rapid Application Development (iRAD). It allows any of the associates and management team to access full member information in a matter of seconds, the new system is now less than 100Mb in size! Members can be searched for individually or by salon. Qualifications and certificates can be recorded. Renewals and reminders can be easily managed and a full payment record is quickly available for each member. BABTAC are delighted with the results.
Posted in: VWG
Red Box Recorders
published on: 05/01/11
Red Box Recorders Limited, who have their headquarters in Tollerton near Nottingham, have begun implementation of SuperOffice CRM and Redcastle's full BMS suite of modules for Making Sales, Fulfilling Orders and Providing Service. The solution is being used by Red Box associates in the UK, the Americas, Europe and the APAC regions.
Posted in: CRM CRMPlus