Archive

News

Dashboards tool

published on: 19/08/11

Extracting and presenting information from multiple databases in easy to read lists and graphical displays provides you with invaluable instant information, just how you want to see it. Redcastle's NEW Dashboards tool written in .vwg puts you in control of presenting Management information.

You can combine data from several data sources in your dashboards, dig deep into the Sales & Marketing data in SuperOffice, Sales Automation, Order Processing and Customer Service data plus any other SQL data source in your organisation where sql views can be created.

SuperOffice Pocket CRM for iPhone

published on: 19/07/11

PocketCRM from SuperOffice brings your office CRM desktop to your Smartphone.

SuperOffice Pocket CRM gives you full control of your business even when you are out of the office.

Take your office "virtual" in the palm of your hand. Book meetings, update forecasts, close opportunities, manage your sales force and even open documents from your mobile device.

SuperOffice Sales & Marketing v7

published on: 05/04/11

The new 7^th generation SuperOffice Sales & Marketing CRM software from SuperOffice is based on direct input from customers: “We would like SuperOffice to help us to do better in finding, winning and keeping our customers.”

This was heard loud and clear and SuperOffice 7 has been designed to help do just that. With 7, you get new and improved functionality for Sales and Marketing.

Added to this, SuperOffice 7 has been given a whole new contemporary “look and feel” as is always the case when SuperOffice introduce a new generation software.

SuperOffice 7 is the most comprehensive release ever and all products and modules are available now.

Watch the SuperOffice 7 video here...

Check the latest news from SuperOffice about SuperOffice 7 here...

Or for more information contact Redcastle on 0115 967 7767.

Posted in: CRM

Visual WebGui News

published on: 20/01/11

Instant CloudMove, new to the Visual WebGui portfolio, is an automated tool-based solution for transforming enterprise client/server applications from desktop to a Cloud/Web and mobile deployment. Leveraging Gizmox's Visual WebGui (VWG) virtualization application and streaming platform, Instant CloudMove provides a virtualized desktop application with browser accessibility with no plug-ins that maintains the same desktop-grade security, richness and performance.

VWG offers an exclusive approach to desktop application virtualization and streaming of .NET, VB6 client/server technologies. Unlike other virtualization solutions, VWG virtualizes Windows desktop applications at code level on top of standard Web server or VWG dedicated application server. This allows native HTML/HTML5-based browser accessibility anywhere, from any browser and device. VWG is also the only virtualization-based solution that enables transformation of existing application's code from unsupported legacy code to the latest .NET, while modernizing them during the process. Redcastle can do this transformation for you or teach you how to move your own applications to the Cloud. Contact us for more details.

Posted in: VWG

BABTAC replace Membership system

published on: 06/01/11

Redcastle VWG Development for BABTAC

For a number of years, BABTAC, the British Association of Beauty Therapy and Cosmetology, had been using a generic system to manage all of their membership data. At the heart of this was a database which contained some 1.6Gb of information, including the details of around 22,000 members of which 9,000 were current and active. BABTAC wanted their current CRM system enhancing to make it more efficient, effective and easier to use.

Continued development process

The existing CRM based membership system used by BABTAC was unwieldy, difficult to use and prevented us from making the necessary changes quickly and easily. We therefore started the process again and decided that a new system was required.

The process continued until the system met all of BABTAC’s needs. It became fully active in August 2010 after just a few weeks of iterative Rapid Application Development (iRAD). It allows any of the associates and management team to access full member information in a matter of seconds, the new system is now less than 100Mb in size! Members can be searched for individually or by salon. Qualifications and certificates can be recorded. Renewals and reminders can be easily managed and a full payment record is quickly available for each member. BABTAC are delighted with the results.

Posted in: VWG

Red Box Recorders

published on: 05/01/11

Red Box Recorders Limited, who have their headquarters in Tollerton near Nottingham, have begun implementation of SuperOffice CRM and Redcastle's full BMS suite of modules for Making Sales, Fulfilling Orders and Providing Service. The solution is being used by Red Box associates in the UK, the Americas, Europe and the APAC regions.

Posted in: CRM CRMPlus

Business Analyze for SuperOffice 7

published on: 28/12/10

Business Analyze announce v4 for SuperOffice 7.

Business Analyze v3.5 is already available for SuperOffice v6. Version 4 is due to be released later in January 2011 and is already certified for use with SuperOffice 7. See it live at the Redcastle Customer Day in February.

Posted in: Partner Applications

Spiritel plc

published on: 22/12/10

CRM and BMS at Spiritel

Spiritel plc, a recent addition to the Daisy Group, have now gone live with almost 200 users of Superoffice CRM and Redcastle CRMPlus licenses. The full BMS suite of Making Sales, Fulfilling Orders and Providing Service are now in constant use.

Pocket SM for Service Management

In addition, Spiritel's team of service and support engineer's are remotely accessing jobs on ruggedised smart phones. When jobs are completed, customer's are requested to "Sign-off" jobs and receive an immediate confirmation email with job conclusion details with the signed jobsheet in pdf format attached.