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Clients - Voice & Data / Telco / Mobile
Concise IT
Network Service and IT Support Provider
Concise IT has been providing specialist network services and support to companies across the whole of the UK for almost 20 years, and over the years has built up a unique wealth of experience and expertise that allows them to design, install, support, maintain and protect business networks of any size.
Redcastle have a longstanding partnership with Concise, who use CRM and all three application extensions for Sales, Orders and Care. The solution is tightly integrated with Sage and is critical to the day to day running of the business.
Odyssey Systems
Telecommunications for Business
Odyssey offer a comprehensive range of communication solutions and services from telephones systems, telephone lines, call plans, broadband, mobile communications through to maintenance and support packages.
Odyssey are progressing though implementation at present to add Redcastle applications to their SuperOffice system. These include Sales Pipeline, Job Scheduler, Business Information and Customer Care, plus links to Sage.
Q\Dos
NetworksVoice and Data Solutions
Q\DOS Communications is one of the leading providers of voice and data solutions. The range of services spans the entire breadth of communications - from a survey of requirements to designing and installing a new system, call management and routing, maintenance and support.
Q\Dos use our full Business Management System with CRM for Sales, Orders and Customer Care, covering the whole business process from enquiry and quotation, through order processing and stock management, to installation scheduling, post sales support and maintenance contract renewal.
Spiritel Plc
SpiriTel is a leading communications business whose focus is the supply of a fully integrated range of voice and data products and services to businesses.
SpiriTel offers fixed and mobile voice and data communications solutions including Voice over IP (VoIP), data networking, telephone systems and ISP services.
We signed with SpiriTel Plc at the end of April 2008 to implement a CRM and Sales Management solution to support SpiriTel's growth in the convergent voice and data market. Extending the system to include all employees withthe whole business process for Sales, Order Fulfilment and Service Management has now gone live.